Landlords, Tenants, Renting and Management

Information about renting units

The benefits of building a strong online review profile are irrefutable…Online reviews not only provide a unique opportunity to foster guest relationships post check-out, but have also been proven to deliver higher profits to accommodation providers. We discussed these benefits in more depth in a recent blog article. Now, we would like to explain to you the benefits of responding to the reviews your property receives & how you should go about doing so. Reviews, responses and Google It’s rare for Google to openly discuss aspects of their ranking algorithm, but perhaps in an effort to support small business, they have revealed that local search rankingsRead More →

Your trust account and the way you operate it is your lifeline. When dealing with thousands of dollars there are 2 types of people. 1) Honest 2) Dishonest There is no in between. As a managing agent, landlords are trusting you to handle their income with honesty and integrity. After many years in the industry, I have performed end of months with as little as $2000 in the trust account and as great as $200 000 in the account. Each time the money, system and process were treated exactly the same……with care. One property or 1500 properties, each state of Australia has regulations and rules inRead More →

Contributed By: Hotspots Australia on

New smoke alarm legislation in Queensland came into play from 1 January 2017 and is expected to drastically cut the number of deaths from house fires. The new legislation requires every domestic home, including rental properties, to have smoke alarms that are photoelectric, interconnected, and either hard-wired or powered by a 10-year lithium battery. For property managers this means additional obligations with regards to the installation and maintenance of smoke alarms. Smoke alarms are currently required by law in all rental properties but the type of alarm installed is no longer something that can be left to the owner’s discretion. Failure to install the correctRead More →

ARTICLE ORIGINALLY APPEARED IN HIRUM INDUSTRY BLOG Unless you’ve been living under a rock, you would have seen the quick rise of private letting channels such as Airbnb, Stayz and HomeAway. If you’re the owner of a management rights business, you may not be their biggest fan. Disruptive companies, in any industry, often cause issues for existing operators within that industry. In the case of property management, you may be worried about losing properties in your letting pool to owners wishing to let privately, or you may have had bad experiences with the guests or bookings from these channels. Whatever it may be, this articleRead More →

Contributed By: The Onsite Manager on

Last week RealEstate.com.au committed some resources to our managers to pull together a webinar that explained how to maximise rental marketing services with their portal. The feedback our managers gave us was that they found it really informative and useful. A lot of managers wanted to attend the webinar but, as you’d know if you are an onsite manager, they were otherwise engaged at the time. In light of this, REA have put the webinar into a video format so our managers can recap. You can watch the video here: https://rea-group.app.box.com/s/lztw0qvhwoh5jcco286vzjal0ja8jjpq Don’t hesitate to post any feedback or questions in the comments below.Read More →

TheOnsiteManager.com.au frequently gets introduced to many products, including landlord insurance, catering to the real estate industry. With our managers in mind, we assess the overall benefit of each product. Recently, Australian Landlord Insurance (ALI) presented an offer to us to take to our managers. We are pleased, on behalf of ALI, to offer to you landlord insurance for just $320. This represents a reduction, in most cases, over landlord’s current policies but also provides your clients with additional cover in many areas. Also note that the normal cost of a ALI landlord insurance policy in Queensland is $325. ALI’s product is extremely competitive in theRead More →

Contributed By: The Onsite Manager on

When running a management rights business, it’s so easy to get so caught up in the day-to-day that you forget you’re not just an employee doing a job, but in fact a business owner and investor. It’s understandable – if you’re spending all your time listening to complaints and getting covered in bin juice, it’s not hard to lose sight of the reason you first went into management rights: to enjoy a better work-life balance, to semi-retire, or to build a nest egg off of your letting pool income. Unfortunately, there’s no secret get-rich-quick method to running an effective, profitable management rights business. But thereRead More →

Contributed By: Nick Buick on

Naturally, onsite managers always prefer to sell to an investor, it just makes sense from a business perspective… But more than that, managers know their stock inside-and-out, they literally *live* and breath their listings, unlike a conventional agent. The manager understands how units behave as investment vehicles, and they can do an excellent job explaining all this to a prospective buyer without even thinking about it. It just rolls off the top of their head. They know the condition of the sinking fund, the admin fund, how the committee is performing, the schedule for upgrades, the return potential and current rental demand, and of courseRead More →

Contributed By: Suzette Sutton - Founder, Australian Home Hosting Expo on

The recent trend in home sharing has brought the tourism industry a whole new pool of customers. And they are travelling to non-traditional tourist locations. Looking at the volume of travellers and destinations, (without getting into policy issues), a whole new and separate market has been created by the home sharing economy. Many home hosts around the world are listing their family home – the WHOLE home – for travelers to rent by the night, by the week or longer. Yes, there are a lot of rooms in private homes available on these platforms if you are a solo traveller or a couple, but have you ever tried to travel with 3 (orRead More →